The Worst Career Advice Ever

Recently, Mike Rowe, the Dirty Jobs Dude, was a guest on Bill Maher’s HBO show Real Time.  He was talking about his latest adventure, Profoundly Disconnected, a program to help connect those looking for great careers with real, albeit sometimes dirty, jobs.  I was on the edge of my couch! I love dirty jobs!  I cheered [...]

The Worst Career Advice Ever2016-12-01T14:55:14+00:00

Tips For Hiring the Right Employee

 “I just can’t find good employees.  Nobody wants to work for a dollar anymore.   Thank goodness for Joey.  He’s my top producer.  Customers love him and he delivers top sales every month.  If I could clone him, I would!  He is one in a million.”  My pal Vince owns a Heating and AC company.  He’s [...]

Tips For Hiring the Right Employee2017-01-25T20:26:00+00:00

Are you encouraging texting and driving?

Here’s a pic of me and Jerod, elbow deep in a furnace.  Jerod is everything you look for in a technician…nice, polite, skilled, ethical and ambitious.  He deeply cares about his customers and fellow team members.  Jerod just graduated from his company’s field supervisor training course and is determined to make a powerful, positive impact.  [...]

Are you encouraging texting and driving?2016-12-01T14:55:17+00:00

Should He Stay or Go?

Even as you read the title of this blog, did someone come to mind?  Is it time to decide about the person “on the bubble?” Jack Welch, former CEO of General Electric, was asked at the end of his remarkable career, “What would you have done differently.”  He responded, “I should have moved faster.  There [...]

Should He Stay or Go?2016-12-01T14:55:17+00:00

How to Look Discouragement in the Eye

In business, you will have days where the plan, well, just takes too long. Or you have unexpected road blocks. No worries! That's where the good stories come from. And, that's when you count on your success skills to help you overcome disappointment and bounce back fast. Need some solid strategies for surviving the tough times? We all face it. [...]

How to Look Discouragement in the Eye2016-12-01T14:55:17+00:00

What NOT to Say

Have you seen the TV show, What Not To Wear?  In one hour, they perform a fashion and grooming make-over on a disheveled woman (baggy sweats at the mall) or a way-too-casual man (tank top out to dinner.)  The show demonstrates how, with a little education and practice, you can transform from schlubby to sensational.  [...]

What NOT to Say2016-12-01T14:55:17+00:00

Take It Like a Duck

“You have to ride along with Ricky.  Ricky is a bad apple.  He has an attitude problem that is infecting the whole team.” Naturally, I couldn’t wait to hop in the truck. Sure enough, Ricky started in on the company, the dispatcher, the uniform company and the weather.  “It’s been 118 degrees every day for [...]

Take It Like a Duck2016-12-01T14:55:17+00:00

How BAD Are Your Meetings?

Bueller? Your meetings don’t have to devolve into gripe sessions, and a waste of billable hours. You can do better. A tight, short, focused meeting can be an opportunity to communicate, to get on the same page, to teach something and learn something. If you don’t have an agenda for [...]

How BAD Are Your Meetings?2016-12-01T14:55:18+00:00

Grow Your Own Wonderful Team

Victory HVAC’s training classroom Record unemployment?  You wouldn’t know it from the number of business owners I hear from looking for employees. “You just can’t find good, qualified help.” Well, that’s just whining.  And it’s not true.  The world, your market area, is full of wonderful people.  If you are willing to create [...]

Grow Your Own Wonderful Team2016-12-01T14:55:18+00:00