Dear Ellen, We have a good compensation program at our company. The Salespeople get commission for their performance. Lately, it just seems to be a little bit stale. Like the team isn’t really motivated by the bonuses. What can I do to fire things up? Sincerely, “Lost the Spark” Dear “Sparky,” People love to play [...]
Yikes! I got spanked in a teleseminar the other day. I shared some thoughts about how to have the “difficult conversation.” You know the one…about hygiene and grooming. Best to head the issue off at the pass, so I offered tips for updating the Operations Manual and creating a culture of good manners. That’s a [...]
Remember the 1980 Olympic Champions...the USA Hockey Team? Remember when Mike Eruzioni called to his team to join him on the Gold Medal dais? Remember the University of Connecticut Huskies, the mean's and women's 2004 NCAA basketball Champions? How about their shining, smiling faces as they raised the trophies over their heads? Remember the 2004 [...]
The following story is true. The names have been changed to protect the innocent. If you think this story is about you…you are probably right. The Martyr and The Intimidator Leslie is the owner of a roofing company, a business she inherited from her father. Back in the day, her father managed a small crew [...]
quantum leap, n. Physics. an abrupt transition of a system described by quantum mechanics from one of its discrete states to another, as the fall of an electron in an atom to an orbit of lower energy. Any sudden and significant change, advance, or increase. Also called quantum jump. [Origin: 1925–30]. Dictionary.com Unabridged (v 1.1)Based [...]
The Building the Team section of your business plan involves creating your Organization Chart. Building your Position Descriptions and crafting Procedures...what to do and how to do it at your company. An Organization Chart is a graphic representation of the main areas of your company, arranged according to reporting relationship. In other words, the Organization [...]
