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Procedures UN-Complicated: Get Your Operating Manuals IN

Hmmm.  Which is worse... hitting your thumb with a fast-swinging hammer or writing your Operating Manuals? For me,  I'll take the swollen, broken thumb over writing procedures.  Ugh!  I've done it, and it is complicated, slow-going work.  However, I also know the power, the sanity and flat-out freedom that Operating Manuals can provide.  So let's explore the [...]

Procedures UN-Complicated: Get Your Operating Manuals IN 2017-03-16T15:02:55+00:00

Are you encouraging texting and driving?

Here’s a pic of me and Jerod, elbow deep in a furnace.  Jerod is everything you look for in a technician…nice, polite, skilled, ethical and ambitious.  He deeply cares about his customers and fellow team members.  Jerod just graduated from his company’s field supervisor training course and is determined to make a powerful, positive impact.  [...]

Are you encouraging texting and driving? 2016-12-01T14:55:17+00:00