About Ellen Rohr

Ellen Rohr The Business Makeover Expert® teaches the few things that make all the difference to your business success: Easy financial clean up, profitable pricing and powerful business planning. Ellen nearly sank her own family’s business. Then, she learned how to keep track of the money and make more of it. In turn, she has helped thousands of business owners start, fix and grow their companies.

Organization Chart Exercise

The Building the Team section of your business plan involves creating your Organization Chart. Building your Position Descriptions and crafting Procedures...what to do and how to do it at your company. An Organization Chart is a graphic representation of the main areas of your company, arranged according to reporting relationship. In other words, the Organization [...]

Organization Chart Exercise2016-12-01T14:55:27+00:00

Overcoming Sales Phobia

This exercise will make you aware of sabotaging, “sales-phobic” thoughts and actions in your company and help you increase your sales appreciation. Recall purchases that made you happy. Realize the connection between sales and world peace. Good sales are good trading practices. Good sales allow you to focus your energies on your skills and talents, [...]

Overcoming Sales Phobia2014-11-05T15:26:32+00:00

Getting to KFP Exercise

You’ll be at a KFP when: You can generate Income Statement and Balance Sheet reports and trust that the information is current and accurate. You can go through the reports line by line, account by account, and understand what each dollar amount represents. You need a good accountant. Most accountants just prepare tax returns. A [...]

Getting to KFP Exercise2016-12-01T14:55:28+00:00

Dealing with Customer Complaints

You are building your company with the highest intentions. You are pursuing a lofty Mission. You are working passionately and tirelessly to create a company that dazzles your customers with wonderful products and services. You are building Procedures to deliver your USP consistently. You are training your team to do the right things. Still…at some [...]

Dealing with Customer Complaints2016-12-01T14:55:28+00:00