Does it make you cringe to think about imposing the formal structure of an Organization Chart on your small shop? Fear not! The Organization Chart can be a wonderful tool. Recalling my many, many jobs, I can count on three fingers the number of times I actually knew for what I was responsible and to [...]
Last night I watched “The 80’s: The Decade That Made Us,” The show opened with a recap of the 1980 Olympic Gold Medal Hockey team story. I remember watching the win over the Russian team, with my college roommate, in our dorm rooms. Lisa and I knocked over our lawn chairs chanting, with the rest [...]
While the holidays can be fun and magical and wonderful…it can also be a super stressful time of year. Here are 10 Holiday Survive and Thrive Tips for Biz Owners. The intention: Less hassle, more joy, more money! Throw a Sober Company Party. I know, I know. Sometimes a drink can make a holiday party [...]
Denny’s, Papa John’s, Hostess Twinkie…These companies highlight concerns about government regulation, intervention, and growing fears about the impact of healthcare costs. As Hostess employees look for new jobs, let’s start a conversation about what this mean to YOU? Let’s start with healthcare… […]
In the wake of Hurricane Sandy, a predictable wave is washing over the Northeast. People are helping each other clean up, clear out and rebuild. The worst brings out the best in us, and acts of kindness are popping up all over. Kindness smooths the way for families to get back on their feet. Kindness [...]
Here’s a pic of me and Jerod, elbow deep in a furnace. Jerod is everything you look for in a technician…nice, polite, skilled, ethical and ambitious. He deeply cares about his customers and fellow team members. Jerod just graduated from his company’s field supervisor training course and is determined to make a powerful, positive impact. [...]
I love sports. I especially love the big games – the playoffs and the championship events. How ‘bout them Redbirds! The Yankees pulled it off after a season of dead heat with the Orioles. More good games to come! And, I love the “more to the story” details the sportscasters share. I love hearing that [...]
Even as you read the title of this blog, did someone come to mind? Is it time to decide about the person “on the bubble?” Jack Welch, former CEO of General Electric, was asked at the end of his remarkable career, “What would you have done differently.” He responded, “I should have moved faster. There [...]
Have you seen the TV show, What Not To Wear? In one hour, they perform a fashion and grooming make-over on a disheveled woman (baggy sweats at the mall) or a way-too-casual man (tank top out to dinner.) The show demonstrates how, with a little education and practice, you can transform from schlubby to sensational. [...]
“You have to ride along with Ricky. Ricky is a bad apple. He has an attitude problem that is infecting the whole team.” Naturally, I couldn’t wait to hop in the truck. Sure enough, Ricky started in on the company, the dispatcher, the uniform company and the weather. “It’s been 118 degrees every day for [...]
