"My mind races with ideas and things I should do, have to do, should've done! It's like I can't shut it off." I can relate to that. Can you? That racing mind (monkey mind!) can be exhausting. The worst part is waking up in the middle of the night and not being able [...]
As a business expert, I am expected to offer advice. The danger is that I become so committed to what I know works that I am no longer teachable. Attending seminars and webinars, listening to great speakers, is one of the habits I have developed that helps me stay teachable. Teachable means willing [...]
Every day, you walk into the office, and have a little routine. Maybe you put your jacket there and your coffee cup there. Perhaps you click on email or check voice messages. Perhaps you spend the next 45 minutes on Facebook? That may be a bad business habit for you. Working with clients, most of [...]
An Operations Manual is a written list of WHAT to do and HOW to do it specific to your company operations. Sometimes it doesn’t include what Mama did or didn’t teach. If you have a “stinky” employee at your shop…start with a Procedure. Here is a sample Procedure…about Grooming. First [...]
An Operations Manual is a written list of WHAT to do and HOW to do it specific to your company operations. Here is a sample Procedure…about Grooming. Grooming First impressions count! Make your job easier by making a great first impression. You are expected to be clean, well-groomed, smelling good and in full standard uniform [...]
It’s 8:15 am. Your experienced, professional, sales oriented, customer service focused, technically masterful sales team is still at the shop. Ready to go...with nowhere to go. Maybe that sales team consists of just lil’ ol’ you. All dressed up and no where to go. Sigh. Now what? It’s up to you. Put on your Marketing [...]
