ZOOM DRAIN, You, Me…Let’s Meet at WWETT!

THE place to be in the drain, sewer, septic, and waste treatment industry is the WWETT Show.  If you are interested in these businesses, or considering a new, lucrative niche, you may want to join us next week in Indianapolis - February 23 - 26, 2017. On Wednesday the 23rd, I'll be presenting three seminars... [...]

ZOOM DRAIN, You, Me…Let’s Meet at WWETT!2017-02-13T20:11:13+00:00

The Worst Career Advice Ever

Recently, Mike Rowe, the Dirty Jobs Dude, was a guest on Bill Maher’s HBO show Real Time.  He was talking about his latest adventure, Profoundly Disconnected, a program to help connect those looking for great careers with real, albeit sometimes dirty, jobs.  I was on the edge of my couch! I love dirty jobs!  I cheered [...]

The Worst Career Advice Ever2016-12-01T14:55:14+00:00

Do It Yourself Tips from The Plumber’s Wife

Below are helpful tips for home repair…working with, or without, a professional. Also, I included tips for finding a great contractor, when you are ready to call in a pro. As a plumbing industry expert, I write a monthly column for Plumbing Heating Contractor News – These tips appeared in one of my columns, aimed at contractors, encouraging them to [...]

Do It Yourself Tips from The Plumber’s Wife2019-09-26T01:11:56+00:00

Circulate Among the Troops – The Ride Along

What can you learn by Riding Along? You don’t even have to do the Undercover part. Just GO. Hop in the truck (or the assembly line or the phone bank) and say, “Show me what you do. I am here to learn.” One of my best biz buddies is a master of the Ride Along. I wrote about him…and how [...]

Circulate Among the Troops – The Ride Along2016-12-01T14:55:18+00:00

The ‘S’ Word

“We aren’t using the ‘S’ word at our company anymore,” my friend announced, in response to my “How’s biz?” greeting. “Really? Why not?” I asked. “My service plumbers are offended by the ‘S’ word. I wouldn’t use the ‘S’ word even if I stepped right in it.” “How do you pull that off?” I pressed. [...]

The ‘S’ Word2016-12-01T14:55:19+00:00

The Few Things That Make All the Difference.

At Bare Bones Biz, we focus on business basics, the few things that will make all the difference to your success and profitability. Here’s a list of simple business tips gleaned from the smartest business people I know. I spend much of each day on the phone, talking business. On the seminar trail and onsite [...]

The Few Things That Make All the Difference.2016-12-01T14:55:20+00:00

Have you told them lately?

I adore a man who can work with his hands. I admire a woman who knows how to handle a channelocks. I appreciate a well laid-out mechanical room. I’m a huge fan of trades people. Trades people are more in touch with the truth than other people. They are a no-nonsense group. They know that [...]

Have you told them lately?2016-12-01T14:55:21+00:00

“He said I ripped him off!”

Recently I got this email from someone who had been accused of ripping off his customer… Dear Ellen, One of my customers called this morning and said I ripped him off. This was after my tech quoted a price, he accepted it, we did the work, and he signed for the work. This morning he [...]

“He said I ripped him off!”2016-12-01T14:55:21+00:00

Domo arigato to the Plumbers…

A news channel’s legal analyst was chiming in about the danger (or lack thereof?) from the overheating nuclear reactors in Japan. I struggled with his credibility to weigh in on this topic. However, I was jaw-dropped stunned when he dismissively added that all you have to do is flood the site with sea water to [...]

Domo arigato to the Plumbers…2016-12-01T14:55:22+00:00