Hotrod and I had a three hour window at Laguardia Airport, while we waited for our son, Max, and his girlfriend, Jules, to arrive. We were all heading to a cousin's wedding in upstate New York. I was imagining that we would spend the time checking email and playing Words with Friends. Hotrod, however, lined [...]
You get a tablet! You get a tablet! At Zoom, now every team member has a tablet. On it: The Operations Manual. The Price Book. How To Videos. Invoicing and Payment Collection. The Top Projects Lists and updates. The Scorecards. Testimonials and Job Evidence Manuals. Access to the internet, videos, Google apps, email, texting…whatever they [...]
Consider that only one watermelon seed is required to propagate the watermelon family. However because stuff happens, I planted 6 watermelon seeds. Two seeds produced plants strong enough to bear fruit. And each of the dozen watermelons is full of hundreds of seeds because even God knows that stuff happens. The universe is designed with [...]
No more secrets. Owner Susan at Allied Plumbing & Heating has created transparent pay levels for the Techs and they appreciate the honesty and clarity. Now, they know what they need to do to move up the ladder. Pretty cool! (And, nice pic of the two of us on Ride Along Day last week!) I’ve [...]
I travel a lot. I appreciate when the hotel staff does a great job of making me comfortable. Sometimes I don’t need a lot of care, so I will place the “Do Not Disturb” sign on the door. Recently, after having done so, I hopped in the shower. At which point someone started knocking on [...]
Here’s a snippet from a recent conversation with a plumbing contractor… “If Bob knew what Steve was making per hour he would quit on the spot. But I had to pay Steve a premium to get him to come work for us. What else can I do? It’s so hard to find good people.” And [...]
Our Mission is all about Freedom! Financial freedom, lifestyle freedom. Honorable, profitable business expands peace and freedom across the planet. That’s why we do what we do at www.ellenrohr.com […]
The other day my 20 year old dishwasher died. Alas. So, I went to a big box appliance store. I asked to see some dishwashers and a nice young man escorted me to a row of them. From left to right, the most expensive to the cheapest were lined up. I barely cook. It’s just [...]
When I meet with a client, I ask them to, “Tell me what your life would be like if all your dreams came true.” Often the response includes, “I want my business to run without me. I want to give my employees a chance to grow and move up the ladder.” Kenny Chapman, of Peterson [...]
(View video on YouTube) Manners promote peace, friendship…and sales! Growing up, my sisters and brother and I were fortunate to have a mother who taught us good manners. Yai Yai gave us a rule that if you are going to visit someone, you should bring a gift. Bringing a [...]
