FREE TIPS TO SIMPLIFY YOUR BUSINESS AND UNLEASH YOUR LIFE

Team Rohr at the AHR Show!

If you were to throw your mother a birthday party, you would put a little plan together.  Set a date, book a venue, create a guest list, etc.  Yet, so often, we show up for work, in a business of our own, and wing it.  Without some kind of plan, the party, and the business, just [...]

Meet Al Levi and The 7 Power Contractor!

Hurray!  Al Levi, all around great guy and outstanding business expert, has released The 7 Power Contractor...your soon to be latest, favorite business book! I consider Al one of my best friends.  When it comes, to business, well, he has been there, done that and made tons of money.  Best of all, he [...]

The Worst Career Advice Ever

Recently, Mike Rowe, the Dirty Jobs Dude, was a guest on Bill Maher’s HBO show Real Time.  He was talking about his latest adventure, Profoundly Disconnected, a program to help connect those looking for great careers with real, albeit sometimes dirty, jobs.  I was on the edge of my couch! I love dirty jobs!  I cheered [...]

Circulate Among the Troops – The Ride Along

What can you learn by Riding Along? You don’t even have to do the Undercover part. Just GO. Hop in the truck (or the assembly line or the phone bank) and say, “Show me what you do. I am here to learn.” One of my best biz buddies is a master of the Ride Along. I wrote about him…and how [...]

In A Pinch, Try Customer Service

Crisis shouldn’t be the spur, but better late than never. A Wall Street Journal article from a couple of summers ago caught my eye. Titled “Customer Service as a Growth Engine,” the article described efforts by large organizations such as Walgreen’s, Comcast, American Express and others to pay “more attention to customer service in an [...]

How to Avoid Employee Theft!

Former worker admits stealing nearly $170,000 from University Plaza Hotel edited news release from U.S. attorney’s office 2:10 p.m. CST, February 22, 2012 SPRINGFIELD, Mo. — A former employee of University Plaza Hotel and Convention Center in Springfield pleaded guilty in federal court on Wednesday for stealing nearly $170,000 from the hotel. “JM”, 47, of [...]