This is my husband, Hotrod, the Plumber. Hotrod is one of the best salespeople on the planet. He is a tight lipped guy. Oh, he can talk. However, when he puts on his sales hat, he understands Sales Tip #3: Once you've asked for the sale, shut up. He is UN-afraid of the silence. That's because [...]
My favorite part of the new year is the fresh slate. I love the opportunity to shed stuff that I don't need or want, even more than adding resolutions or things to do. My Mission and Goals haven't changed much in the last few years. My Mission is Freedom. Honorable, profitable business expands peace, prosperity [...]
Somewhere between now and the end of the year, you may find yourself at your desk. It's great to spend time with your family. Still, at some point, you may check e-mails and figure out what's happening with clients and team members. You may review the financials...and the goals you set a [...]
Branding 101 - What I Learned from the Most Interesting Man in the World! Recently, I was invited to speak at the Business Experts Forum at the Harvard Faculty Club. How exciting! Our assignment was to share our most important, essential, legacy message...in 5 minutes. As I was putting my materials together for the event, I struggled [...]
Are you sold on flat rate pricing? (a.k.a. upfront pricing, straight forward pricing or bid pricing.) I hope so. There are lots of reasons why it’s a good idea. The number one reason? Your customers want to know how much it’s going to cost before they agree to a repair or a replacement. So maybe [...]
The shadows are long and the days short. This is the time of year to reflect and be grateful. I'm grateful... That I have the most wonderful family. That I am blessed with awesome friends and team members. That I have been of service to a lot of people and am on track to connect to [...]
In previous conversations, I may have left you with a misunderstanding. Allow me to clear it up. If there is something that you just must do, then you do it. However, it does not have to make money. It may be that your art or gift or skill can be delivered in such a way [...]
What appeals to me about running is that there is no good reason to do it. I mean, jogging a few miles for fitness' sake...that makes sense. But 26.2 miles through mountains, rocks, tree roots, mud and nasty weather? There is absolutely no reason to do that. Yet, I want to do it. This is fun for [...]
Oh, I loved the movie, The Intern. Predictable, yes. Still...funny and heartwarming. Best of all, Anne Hathaway's character discovers... Wait! I don't want to spoil it for you. However, the story did inspire me to ask you this question: "Should you fire yourself?" In his iconic book, Good to Great, Jim Collins asserts that the [...]
I love to travel! Here are my latest, greatest travel tips for making the journey joyful... Healthy food is available! Once upon a time, you were stuck with Auntie Anne's and cold pizza. No longer! There are health food stores and trendy restaurants. There are green smoothies and hummus and fruit, real live fruit, for crying out [...]
