Tis the season for making promises and keeping them. And for cleaning up any communications that need some housekeeping. The Four Agreements is a powerful book by Don Miguel Ruiz. Here are the Four Agreements... Be impeccable with your word. Don’t take anything personally. Don’t make assumptions. Always do your best Let's [...]
Going Bankrupt? Bouncing Back! Do you struggle under the mounting pressure of debt…personally or in your business? You are not alone. Americans carry, on average, $8,000 in credit card debt from month to month. If you were to make only the minimum monthly payment on that debt, at 18% interest, it would [...]
Happy Holidays! For many, this time of year is a mixed bag of emotions. Yes, it's wonderful to spend quality time with friends and family. Yet, there is a lot of pressure, too. Making sure the gifts and the food and the decorations are just right. Trying to uphold traditions, even those [...]
How about if you just...don't. You don't go to the party. You don't send the greetings cards. You don't carry on a tradition. What if, when it feels like a chore, you just...don't. What if, instead, you smiled a little more? What if you gave a few compliments? What if you found lots of [...]
"Got a Minute?" That question can suck every minute out of your day. You want to be helpful and open. But when you become "at the effect" of everyone else, you may get frustrated. Maybe even snap at them? That's the opposite of being helpful and open. Here are a couple of tips to deal [...]
Years ago, when I first started with Benjamin Franklin Plumbing, John Nicholson asked if he could become a franchisee. I said, "No! You only do new construction work. This is a conversion service franchise. That means, you need to do service work with at least two truck to be eligible." Two months later he called me, "Ellen, [...]
Note: I am blogging on behalf of Visa Business and received compensation for my time from Visa for sharing my views in this post, but the views expressed here are solely mine, not Visa’s. Visit http://facebook.com/visasmallbiz to take a look at the reinvented Facebook Page: Well Sourced by Visa Business. The Page serves as a [...]
I am blogging on behalf of Visa Business and received compensation for my time from Visa for sharing my views in this post, but the views expressed here are solely mine, not Visa’s. Visit http://facebook.com/visasmallbiz to take a look at the reinvented Facebook Page: Well Sourced by Visa Business. The Page serves as a space [...]
"Tell me," Ernie pleaded. "What am I doing wrong?" Ernie had just closed the books for February and he had a loss for the month. He rattled off a laundry list of very good action items and projects that he was initiating to make sure March would be profitable. The problem, according to Ernie, is [...]
A ranter is someone who tells dozens, maybe hundreds, maybe millions, of people rotten things about you. Maybe you deserve the rotten tomatoes. Maybe the ranter has you mixed up with someone else! In any event, the power of word of mouth marketing has exploded. You can turn a ranter into a raving fan. Go [...]
