Craig was a rising star in the company. He had so much energy. He always had a big smile on his face, and loved to laugh. And, he was skilled. He had only been in the field a few months but he was showing great potential with his technical and sales skills. Then, one [...]
Have you ever walked into your office and been jumped by the bookkeeper? "What's this check for? I can't read your writing. And Jimmy hasn't filled out his time card all week." When you aren't in financial manager mode, these questions can feel like an ambush. Have you ever interrupted your bookkeeper with [...]
Hmmm. Which is worse... hitting your thumb with a fast-swinging hammer or writing your Operating Manuals? For me, I'll take the swollen, broken thumb over writing procedures. Ugh! I've done it, and it is complicated, slow-going work. However, I also know the power, the sanity and flat-out freedom that Operating Manuals can provide. So let's explore the [...]
“She ROCKED my business. She helped me take my company from deep in debt to humongous profits. What could you learn from the lady who gets paid ridiculous money to turn companies around? What could you learn from the lady who took a plumbing service company start up from Zero to $40 million in franchisee [...]
THE place to be in the drain, sewer, septic, and waste treatment industry is the WWETT Show. If you are interested in these businesses, or considering a new, lucrative niche, you may want to join us next week in Indianapolis - February 23 - 26, 2017. On Wednesday the 23rd, I'll be presenting three seminars... [...]
My latest, favorite topic is getting stuff DONE. Leadership involves inspiration, information and implementation. Inspiration comes from asking and answering the big questions: What do I want? Why? It involves thought and journaling and meditation. Information, well, that's usually available isn't it? Leadership involves shifting through information and deciding which voices to heed and [...]
Years ago, as The Plumber's Wife, I jumped into the family business. I figured that my husband, Hotrod, would turn wrenches, I would answer the phone and pay bills, and we would get rich. Easy peasy, right? Wrong. We dug a deep hole of debt and struggled to make payroll. Of course, [...]
If you were to throw your mother a birthday party, you would put a little plan together. Set a date, book a venue, create a guest list, etc. Yet, so often, we show up for work, in a business of our own, and wing it. Without some kind of plan, the party, and the business, just [...]
I love discovering someone's story. What are their interests, beliefs and their why? What are their habits and rituals? Was there a moment that changed everything and triggered a powerful, positive shift? Recently, an uber-successful businessman told me his story. He told me about being on top, crashing to the bottom, and rebuilding even better. A [...]
Ooooh, I am really excited about ZOOM DRAIN! I started this franchise with my best friends for partners: Al Levi, Jim Criniti and Jason Criniti. They just happen to be some of the smartest businessmen I know, too. Our Mission: To demonstrate the best that business can be. I was motivated to put to [...]
